The "Sky Fox Silver" Essential FAQ

Shipping & Delivery

How long will it take to receive my order? To provide the best value and latest designs, we ship directly from our global partner workshops. Please allow 10–15 business days for your jewelry to arrive. You will receive a tracking number as soon as your order is on its way.

Where do you ship from? We source our pieces from specialized silversmiths globally to ensure the highest quality S925 silver at the best possible price. Orders are shipped directly from our fulfillment partners to reduce overhead and environmental waste.

Product & Quality

Is your jewelry real silver? Yes. We focus exclusively on 925 Sterling Silver. Every piece is inspected for the "S925" hallmark, which guarantees that it consists of 92.5% pure silver.

Is your jewelry hypoallergenic? Absolutely. We know how important skin safety is. Our silver is 100% nickel-free, lead-free, and cadmium-free, making it safe for even the most sensitive skin.

Orders & Returns

Can I track my order? Yes! Once your order is processed, you will receive an email with a tracking link. You can also track your package directly through our "Track My Order" page.

What is your return policy? We want you to love your Sky Fox pieces. If there is a defect or an issue with your order, please contact us within 14 days of delivery for a resolution. (Note: Check your specific supplier's return policy to match this!)